Welcome to Johnstones Animal Feeds. These terms and conditions Blackburn pet supplies customers should review outline the rules for using our website and purchasing our products. By accessing our site or placing an order, you agree to be bound by these terms.
We aim to keep everything clear and straightforward, ensuring a smooth and reliable experience for all customers. Please read these terms carefully before using our services.
Orders and Payment
All orders placed through our website are subject to availability and confirmation. Once you place an order, you will receive confirmation that we have received it. Payment must be made in full at the time of ordering to secure your items.
We reserve the right to refuse or cancel orders if necessary, including in cases of pricing errors or stock issues. This ensures that our terms and conditions Blackburn pet supplies customers rely on remain fair and accurate.
Click and Collect
Our primary service is click and collect from our Blackburn location. Once your order is ready, you will be notified and can collect it at a convenient time. Please ensure you wait for confirmation before visiting.
Orders should be collected within a reasonable timeframe. If you are unable to collect your order, please contact us to make alternative arrangements.
Returns and Refunds
We aim to provide high-quality products, but if there is an issue with your order, please contact us as soon as possible. Returns may be accepted depending on the condition of the item and the reason for return.
Refunds will be processed where appropriate, in line with your consumer rights. We may require proof of purchase before issuing any refund or exchange.
Product Information
We make every effort to ensure that product descriptions, images, and prices are accurate. However, occasional errors may occur. We reserve the right to correct any inaccuracies without prior notice.
Product availability may vary, and we cannot guarantee that all items will always be in stock.
Limitation of Liability
Johnstones Animal Feeds will not be liable for any indirect or consequential loss arising from the use of our website or products. We aim to provide accurate information and reliable service but cannot guarantee uninterrupted access to our website at all times.
Nothing in these terms excludes your statutory rights as a consumer.
Changes to Terms
We reserve the right to update or amend these terms at any time. Any changes will be posted on this page, and continued use of the website will be taken as acceptance of the updated terms.
Contact Us
If you have any questions about these terms and conditions Blackburn pet supplies page, please get in touch with us and we will be happy to help.