Your Privacy
At Johnstones Animal Feeds, we are committed to protecting and respecting your privacy. This privacy policy Blackburn pet supplies customers can rely on explains how we collect, use, and store your personal information when you interact with our website or services.
We only collect information that is necessary to provide our services, improve your experience, and communicate with you effectively. By using our website, you agree to the terms outlined in this policy.
Information We Collect
We may collect and process the following types of personal data:
- Name and contact details such as email address and phone number
- Billing and collection information when placing orders
- Information provided when subscribing to our mailing list
- Website usage data through cookies and analytics tools
This privacy policy Blackburn pet supplies customers trust ensures that all data is handled responsibly and securely.
How We Use Your Information
We use your information to:
- Process and manage your orders
- Provide our click and collect service
- Send updates, offers, and marketing communications (only if you opt in)
- Improve our website, products, and services
- Respond to enquiries or customer service requests
We will never sell or share your personal data with third parties for marketing purposes.
Data Storage and Security
We take appropriate measures to protect your personal data from unauthorised access, loss, or misuse. Your information is stored securely and only accessible by authorised personnel. We retain your data only for as long as necessary to fulfil the purposes outlined in this policy.
Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data where applicable
- Withdraw consent for marketing communications at any time
If you would like to exercise any of these rights, please contact us and we will respond promptly.
Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic. You can choose to disable cookies through your browser settings, although this may affect how the website functions.
Contact Us
If you have any questions about this privacy policy Blackburn pet supplies page or how your data is handled, please contact us and we will be happy to assist.