Nationwide Frozen Delivery Free Click & Collect — Blackburn Huge Range of Trusted Brands Loved by pet owners across Lancashire Nationwide Next Day Delivery
Nationwide Frozen Delivery Free Click & Collect — Blackburn Huge Range of Trusted Brands Loved by pet owners across Lancashire Nationwide Next Day Delivery

Need A Hand?

Frequently Asked Questions

Everything about ordering, delivery, raw feeding and your account. Can’t find what you need? Get in touch →

Ordering & Delivery

Yes — frozen raw food and other products can be delivered nationwide, packed to keep everything frozen in transit.

Yes, Click & Collect from our Blackburn store is free on every order, usually ready the same day.

Most orders are dispatched within 1–2 working days, with next-day delivery available to most UK addresses.

Raw Feeding

As a general guide, most adult dogs do well on 2–3% of their body weight per day. Use our feeding calculator on the Build a Box page for a personalised estimate.

Keep packs frozen until needed, then defrost in the fridge for 24 hours and use within 48 hours of thawing.

Yes — see our Raw Food Brands page and the dedicated Chicken-Free Box on the Bundle Boxes page.

Account & Rewards

You earn 1 point for every £1 spent. Points can be redeemed for discounts and free items on the Rewards page.

Check your Rewards page for current terms — this is a general rewards scheme, not tied to a specific expiry unless stated.

0
    0
    Your Cart
    Empty CartYour cart is emptyReturn to Shop
    Subscribe and save 5%
    Subscribe to pet club and save 5% off your first order
      SUBSCRIBE